Australia's First All-in-One Health Technology Platform
Comprehensive longevity platform with AI-powered health tracking, personalized insights, and expert preventive care — designed for everyday Australians.
Introducing the Zelica Longevity App — the most comprehensive preventive health app built specifically for Australians. Track, analyze, and optimize every aspect of your health with tools that were previously only available to elite athletes and executives.
Blood Test Analysis
Personalised Goal Setting
Health Coaching
Cancer Screening Reminders
Centralised Medical Dashboard
All your medical information in one secure place — health history, medications, allergies, family history, and past consultations at your fingertips.
Upload your pathology results and watch your health markers trend over time. Get detailed explanations of every value, understand what's optimal (not just 'normal'), and spot patterns early.
Never miss important screening appointments. Get personalized schedules for bowel, breast, cervical, prostate, and skin cancer based on your age and risk factors.
Combine expert preventive care with powerful health tracking tools. Get personalized insights, blood test analysis, nutrition plans, and coaching — all designed for everyday Australians.
Advanced Health Tech — Cutting-Edge Platform
Australia-Wide — Seamless Integration
Free 7-Day Trial — Start Today
Your Complete Longevity System
Medical expertise meets powerful health technology
Health Screening
Comprehensive preventive assessments — Evidence-based blood tests, cancer screening schedules, cardiovascular risk assessment, and personalised health reports.
Longevity Planning
Personalised optimization programs — Advanced testing including DEXA scans, genetic analysis, metabolic profiling, and custom lifestyle interventions.
Longevity App
Track, analyze, and optimize daily — Blood test tracking, AI nutrition planning, health coaching, goal setting, and continuous health monitoring in one beautiful dashboard.
Your health data is stored and managed in compliance with the Australian Privacy Act 1988, the My Health Records Act 2012 (Cth), and the Australian Privacy Principles (APPs). All data is hosted in Australia and protected with AES-256 encryption.
Start Your Health Optimisation Journey
Join thousands of Australians taking control of their healthspan with Zelica Technologies.
Zelica Technologies is committed to protecting your privacy and handling your personal and health information with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with Australian privacy laws.
1. Introduction
This Privacy Policy applies to:
Zelica Technologies digital health platform and Longevity App
Our website and all associated platforms
All communications and interactions with Zelica Technologies
We comply with:
Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)
General Data Protection Regulation (GDPR) for European users
International privacy standards for worldwide users
2. Information We Collect
2.1 Personal Information
We collect the following categories of personal information:
Account & Contact Information:
Full name
Email address
Phone number
Date of birth
Residential address
2.2 Health Information
As a health platform, we collect health information that you choose to enter, including:
Medical history and current conditions
Medications and allergies
Family medical history
Blood test results and laboratory data
Health metrics (weight, BMI, blood pressure, etc.)
Lifestyle information (diet, exercise, sleep patterns)
2.3 App Usage Data
When you use the Zelica Longevity App, we collect:
Health metrics manually entered or synced from devices
Goal settings and progress tracking
Nutrition and meal planning data
Exercise and activity logs
Sleep and wellness tracking
Device information (Apple Health, Google Health integrations)
App usage patterns and feature interactions
Preferences and settings
2.4 Payment Information
Billing address
Payment method details (processed securely by Stripe)
Transaction history
Subscription plan information
Note: We do not store full credit card details. All payment processing is handled by Stripe, a PCI DSS compliant payment processor.
2.5 Technical & Analytics Data
IP address and geolocation
Browser type and version
Device information (type, operating system)
Access times and dates
Pages visited and features used
Cookies and similar tracking technologies
2.6 Communications
Email correspondence
Support inquiries
Feedback and survey responses
3. How We Collect Information
3.1 Direct Collection
We collect information directly from you when you:
Register for an account
Use the Zelica Longevity App
Complete forms or questionnaires
Contact our support team
Subscribe to our services
Participate in surveys or feedback
3.2 Automated Collection
We automatically collect certain information through cookies, app analytics, and server logs.
3.3 Third-Party Sources
We may receive information from:
Apple Health and Google Health (with your permission)
Pathology and imaging services (data you upload)
4. How We Use Your Information
4.1 Primary Purposes
We use your information to:
Deliver Platform features and functionality
Maintain your personal health records within the app
Process payments and billing
Communicate about your account and services
Comply with legal and regulatory obligations
4.2 Health Management
Track and monitor your health metrics
Generate personalized health insights
Provide nutrition and exercise recommendations
Analyze blood test results and trends
Set and track health goals
Send health reminders (cancer screening, wellness notifications)
4.3 Service Improvement
Improve Platform features and user experience
Develop new services and offerings
Conduct research and analytics (de-identified data)
Train and improve AI-powered features
4.4 Communication
Deliver educational content and health tips
Respond to inquiries and support requests
Send service announcements and updates
Marketing communications (with your consent, opt-out available)
4.5 Legal & Compliance
Comply with legal obligations and court orders
Protect against fraud and security threats
Enforce our Terms & Conditions
Respond to government and regulatory requests
5. Disclosure of Information
5.1 Service Providers
We engage trusted third-party service providers who assist in delivering our services:
Stripe: Payment processing (PCI DSS compliant)
Cloud hosting providers: Australian-based secure data storage
Email service providers: Transactional and marketing emails
Analytics providers: Platform performance and usage analysis
All service providers are contractually bound to protect your information and use it only for specified purposes.
5.2 Legal Requirements
We may disclose information when:
Required by law or court order
Necessary to prevent serious threat to health or safety
Required for public health purposes
Needed to protect our legal rights
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5.4 With Your Consent
We may share information with other parties when you provide explicit consent.
6. International Data Transfers
The Zelica Longevity App is available to users worldwide. Australian users' data is primarily stored in Australia. We ensure appropriate safeguards are in place for all international transfers, including GDPR compliance for European users.
7. Data Security & Compliance
7.1 Australian Health Data Storage Standards
Australian Health Data Compliance
All health data collected and stored by Zelica Technologies is maintained according to Australian health data storage standards. Our infrastructure is hosted exclusively in Australian data centers, ensuring full compliance with Australian privacy laws, data sovereignty requirements, and healthcare regulations.
7.2 ISO Certifications
Zelica Technologies meets internationally recognized standards for quality and information security:
ISO 27001 (Information Security Management): Systematic approach to managing sensitive health information, ensuring confidentiality, integrity, and availability through risk management processes, security controls, and continuous monitoring.
ISO 9001 (Quality Management Systems): Commitment to delivering consistent, high-quality health technology services through effective quality management, continuous improvement, and customer satisfaction.
These certifications demonstrate our dedication to maintaining the highest standards in data security, operational excellence, and protecting your sensitive health information.
7.3 Security Measures
We implement industry-leading security measures:
Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
Secure infrastructure: Australian-hosted servers with strict security protocols
Regular audits: Security assessments, penetration testing, and compliance audits
Data sovereignty: All Australian user data stored exclusively within Australian borders
Backup & recovery: Encrypted backups with disaster recovery procedures
7.4 Data Breach Notification
In the unlikely event of a data breach, we will notify affected individuals and the OAIC as required by law.
8. Your Privacy Rights
8.1 Access & Correction
You have the right to request access to or correction of your personal information. Requests can be made via email at Welcome@zelica.com.au. We will respond within 30 days.
8.2 Data Portability
You can request your data in a structured, commonly used format for transfer to another provider.
8.3 Deletion & Erasure
You may request deletion of your personal information. When account deletion is requested, we will de-identify or delete information where legally permissible.
8.4 Marketing Opt-Out
You can opt out of marketing communications at any time by clicking "unsubscribe" in emails or updating preferences in your account settings.
9. Data Retention
We retain your information for as long as necessary:
Account data: Duration of active account plus legal retention period
Payment records: 7 years for tax and accounting purposes
App usage data: De-identified after reasonable period for analytics
Marketing data: Until you opt out or withdraw consent
10. Cookies & Tracking Technologies
We use essential, performance, functionality, and marketing cookies. You can control cookies through your browser settings or our cookie consent preferences.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.
12. Changes to This Privacy Policy
Material changes will be communicated via email notification and prominent notice on our website. Continued use of our Platform after changes constitutes acceptance of the updated policy.
We are committed to transparency and protecting your privacy. You have control over your information, and we are here to help you exercise your rights.