Accessibility Statement

Health technology for everyone, without barriers

Our Commitment

At Zelica Technologies, we believe quality health technology should be accessible to everyone. We are committed to ensuring our platform and Longevity App are usable and accessible to all individuals, regardless of ability, technology, or location.

1. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our goal is to ensure our website and App are:

  • Perceivable: Information and user interface components are presented in ways users can perceive
  • Operable: User interface components and navigation are operable by all
  • Understandable: Information and operation of the interface are understandable
  • Robust: Content can be interpreted by a wide variety of assistive technologies

2. Accessibility Features

2.1 Website Accessibility

Our website includes the following accessibility features:

  • Keyboard navigation: Full functionality accessible via keyboard
  • Screen reader compatibility: Optimized for JAWS, NVDA, VoiceOver, and other screen readers
  • Clear headings: Logical heading structure for easy navigation
  • Alt text: Descriptive text for all meaningful images
  • Color contrast: High contrast ratios for text and interactive elements
  • Resizable text: Text can be enlarged up to 200% without loss of functionality
  • Focus indicators: Clear visual indicators for keyboard focus
  • Skip links: "Skip to main content" links for faster navigation
  • Consistent navigation: Predictable and consistent layout across pages

2.2 Zelica Longevity App Accessibility

Our App is designed with accessibility in mind:

  • Device integration: Compatible with Apple VoiceOver and Android TalkBack
  • Customizable display: Adjustable text size and display settings
  • Clear labels: Descriptive labels for all buttons and form fields
  • Touch targets: Appropriately sized interactive elements (minimum 44x44 pixels)
  • Simple language: Clear, concise instructions and messaging
  • Error identification: Clear error messages with guidance for correction
  • Health data sync: Integration with Apple Health and Google Health for assistive device data

2.3 Australia-Wide Access

Our platform is designed to be inclusive and accessible regardless of geographic location:

  • Australia-wide access: Available to all Australians regardless of location
  • Language support: Platform available in English with future language expansion planned
  • Mobile-first design: Fully functional on any device with an internet connection

3. Assistive Technology Compatibility

Our services are designed to work with:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Alternative input devices
  • Browser accessibility features
  • Mobile accessibility features (iOS, Android)

4. Known Limitations

Despite our best efforts, some accessibility challenges may exist:

  • Some third-party integrations (payment processor) may have their own accessibility limitations
  • Complex health data visualizations may require alternative text descriptions

We are actively working to address these limitations and improve accessibility continuously.

5. Accessibility for Different Needs

5.1 Visual Accessibility

  • High contrast color schemes
  • Text alternatives for visual content
  • Scalable text without loss of functionality
  • Screen reader optimization

5.2 Hearing Accessibility

  • Visual alternatives to audio content
  • Text-based communication options

5.3 Motor/Physical Accessibility

  • Full keyboard navigation
  • Voice control compatibility
  • Large, well-spaced interactive elements
  • Generous time limits for form completion

5.4 Cognitive Accessibility

  • Clear, simple language
  • Consistent navigation and layout
  • Helpful error messages with guidance
  • Ability to review and correct information before submission
  • Step-by-step guidance for complex tasks

6. Mobile Accessibility

The Zelica Longevity App is optimized for mobile devices with:

  • Responsive design that works across all screen sizes
  • Touch-friendly interface with appropriate target sizes
  • Compatibility with iOS and Android accessibility features
  • Dark mode and light mode options

7. Continuous Improvement

Accessibility is an ongoing commitment. We continuously:

  • Test our services with real users including people with disabilities
  • Conduct regular accessibility audits
  • Train our team on accessibility best practices
  • Stay informed about emerging accessibility standards and technologies
  • Incorporate user feedback to improve accessibility

8. Third-Party Content

We use select third-party services that may have their own accessibility features and limitations:

  • Stripe (payments): Payment processor with its own accessibility standards
  • Apple Health / Google Health: Integration with platform accessibility tools

9. Accessibility Assistance

We are here to help. If you need assistance accessing our services:

  • Alternative formats: We can provide information in alternative formats (large print, audio, etc.)
  • Personal assistance: Our team can guide you through the website or App
  • Communication preferences: We accommodate various communication methods

10. Feedback & Contact

We welcome your feedback on the accessibility of our services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator — Zelica Technologies Pty Ltd

Email: Welcome@zelica.com.au

Subject: Accessibility Inquiry

Contact Form: zelica.com.au/contact

We aim to respond to accessibility inquiries within 2 business days and resolve issues as quickly as possible.

11. Formal Complaints

If you are not satisfied with our response, you may file a formal complaint with:

Australian Human Rights Commission

Website: www.humanrights.gov.au

Phone: 1300 656 419

Complaint form: humanrights.gov.au/complaints

12. Accessibility Conformance Status

  • Target standard: WCAG 2.1 Level AA
  • Conformance status: Partially conformant (ongoing improvements)
  • Last reviewed: January 2026
  • Next review: July 2026

13. Related Resources

We're Here to Help

Accessibility is a journey, not a destination. We are committed to making continuous improvements and ensuring everyone can benefit from our health and longevity platform. Your feedback helps us do better.

Last updated: 27 January 2026

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Zelica Technologies Pty Ltd  |  ACN: 695 110 797  |  ABN: 35 695 110 797

Zelica Technologies program, products, and services are intended only for maintaining and encouraging a healthy lifestyle and are not to be used for the diagnosis, cure, management, and/or treatment of any disease or condition. The Zelica Technologies app, products, and services should never be used for medication management or dosing decisions.

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